Frequently Asked Questions
Everything you need to know about our elite rugby gear and services.
What is your standard delivery time for heavy equipment?
For large items such as scrum machines and tackle bags, delivery typically takes 7-10 business days. Smaller items like balls and apparel are usually delivered within 3-5 business days.
Do you offer international shipping for rugby clubs?
Yes, we ship our professional-grade rugby equipment worldwide. Shipping costs and lead times vary depending on the destination and the weight of the order.
What is the return policy for Rhino Rugby gear?
We offer a 30-day return policy for most unused items in their original packaging. Please note that customized team kits and used training equipment cannot be returned.
Are your rugby balls IRB/World Rugby approved?
Yes, our match-grade rugby balls are designed to meet the strict specifications set by World Rugby, ensuring they are suitable for professional, club, and school-level play.
Can we place bulk orders for school or club teams?
Absolutely. We provide specialized pricing for bulk orders. Please contact our sales team directly for a custom quote on teamwear, training equipment, and match balls.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For official rugby clubs and schools, we also offer the option to pay via purchase order or bank transfer upon approval.